Returns & Exchanges
At Dor Designs, we want you to love your home as much as we do, which is why we offer a 30-day return window for all eligible furniture and decor items. If a piece doesn't perfectly fit your space, we are committed to making the exchange or refund process as seamless as possible.
Return Process
- 1.Initiate Your Request
Log into your account portal and select the order containing the item you wish to return to receive a Return Authorization number.
- 2.Prepare the Package
Carefully pack the item in its original professional packaging, ensuring all hardware and assembly instructions are included to prevent damage during transit.
- 3.Label and Ship
Affix the prepaid shipping label provided via email to the exterior of the box and drop it off at any authorized carrier location.
- 4.Quality Inspection and Refund
Once our warehouse team inspects the item for quality assurance, your refund will be processed back to your original payment method within 5-7 business days.
